How much can I borrow?

You can borrow a minimum of £5,000 up to a maximum of £100,000 and you must be a homeowner.

What is the difference between a secured and an unsecured loan?

The main difference is that a secured loan is secured on property and an unsecured loan is not. A secured loan is designed for the homeowner that allows them to use the value in their property as security. This type of loan can usually be used for any purpose. An unsecured loan can also be used for many purposes. The credit rating or financial position of the applicant is such that no security for the loan is required. Interest rates for secured loans are generally lower than unsecured loans. Secured loan lenders are more willing to accept a lower credit rating. Normally secured loans can be repaid over a longer period with a lower monthly repayment. 21st Direct do not arrange unsecured loans. We only accept homeowner applications for secured loans.

How long will it take to make a decision?

Usually less than 24 hours from receipt of your emailed loan application form.

I have had problems obtaining loans in the past due to poor credit rating. Can 21st Direct help me?

Yes. If you are a homeowner we can usually help. All applicants are treated individually under strict confidential guidelines.

Which lenders do you use for loans?

We have access to numerous lenders in the UK, most of which are subsidiaries of High Street Banks. We will find the right loan for your circumstances and discuss all options available. We are not tied to a specific lender and, therefore, can offer you independent advice as to which lender's terms best suit your needs.

What APR will I pay on my loan?

The APR depends on the amount borrowed, your credit rating and the lender. Please use our online calculator to give you an accurate guideline on affordable monthly repayments. Rates range from 7.7% to 16.1% APR. 10.9% APR Typical Variable.

Do you offer loans for any purpose?

Yes. We can offer loans for any purpose, including home improvements, debt consolidation and car purchase. The choice is essentially yours.

If I complete the online loan application, am I under any obligation?

None whatsoever. By completing the online loan application, you are providing us with the information required to obtain a loan offer, a loan agreed in principle, from one of our lenders. You can decide whether or not to proceed with the loan application once we have discussed the options and terms available.

I have one or more County Court Judgments. Can I apply?

Yes. If you are a homeowner we can usually help, but interest rates may be higher for those applicants with CCJ's.

I have some mortgage or loan arrears. Can I still apply?

Yes. If you are a homeowner we can usually help, but interests rates may be higher for those applicants with mortgage or loan arrears.

How long will it take for a decision on the loan?

We will discuss the options available on the same day we receive your application.

How long will it be until I have the money?

Usually between 10 and 21 days depending on the lender and your own personal circumstances.

Who knows about my enquiry?

All loan applications are treated with complete confidentiality. We do NOT contact employers, banks or mortgage lenders without your prior consent.

Will you contact my employer?

Only with your prior permission.

Can I protect my loan repayments against Accident, Sickness and Redundancy?

Yes. We are regulated and authorised by the Financial Services Authority for general insurance business only and we offer advice about the payment protection insurance provided by our lenders. Most plans also offer life insurance. This cover is optional and not a condition of the loan.

I am Self - Employed. Can I apply?

Yes. We have plans especially for the Self - Employed, whether you have accounts available or not.

Is my application confidential?

Yes, we do not use the information you give us for any purpose other than your application. This information is covered by the Data Protection Act.

Can I borrow more later?

We would be delighted to help with top up loans and this application is usually processed very quickly.

Can I repay my loan early?

Yes, a rebate of future outstanding interest will be given in accordance with the Consumer Credit Act 1974 and the Consumer Credit (Early Settlement) Regulations 2004.

Can I repay more than the agreed monthly instalment?

Yes, but only with selected lenders. This will reduce the amount of interest you would otherwise pay and shorten the term of the loan.

What happens if I move home?

You simply either repay your loan from the proceeds of your house sale or many lenders can arrange to transfer the balance of the loan to the new property.

What interest rates do your personal loans start from?

We can offer loans to clients from 7.7% to 16.1% APR. 10.9% APR TYPICAL VARIABLE. Please use our online calculator for more details.

Will you perform a credit search on me?

Yes, but only with your permission.

What if I have another question?

Please use our contact us form. You will receive a speedy response or call our free helpline on 08000 18 18 55.